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Subject:
From:
UIT Announce <[log in to unmask]>
Reply To:
York U. announcements list - READ ONLY
Date:
Mon, 28 Jun 2010 15:55:13 -0400
Content-Type:
TEXT/PLAIN
Parts/Attachments:
TEXT/PLAIN (97 lines)
Uit Network Operations has finished recinfiguring the DHCP client pools.

For those systems without service, a reboot should be all that is required 
to restore connectivity.

If the reboot does not restore service, please contact Client Services.

Please direct questions to UIT Client Services
(phone: 416-736-5800, email: [log in to unmask])

UIT Announce


On Mon, 28 Jun 2010, UIT Announce wrote:

>
>
> We are continuing to experience service outages resulting from changes to 
> services (DNS/DHCP)made over the weekend.  The issue was escalated early this 
> morning and continues to be worked on to resolve the connectivity problem 
> many of you are experiencing.
>
> As the problem is random, meaning your computer may connect, while the person 
> seated next to you may not, it is very difficult to communicate to 
> individuals whose service may already be restored.  We ask your cooperation 
> in communicating this to those who are impacted as they will not receive this 
> message.
>
> If you are unsure as to whether your services have been restored, please shut 
> down your computer and restart.  If everything works properly after the 
> restart, then your services have been restored.  If not, your services may 
> not be restored until end of business day or in some circumstances, tomorrow 
> morning.
>
> We do apologize for the inconvenience, but are doing everything possible to 
> have all services restored as soon as possible.  We will provide further 
> updates before 5pm this afternoon.
>
> Please direct questions to UIT Client Services
> (phone: 416-736-5800, email: [log in to unmask])
>
> UIT Announce
>
>
> On Mon, 28 Jun 2010, UIT Announce wrote:
>
>> There are some issues with the new DNS/DHCP implementation that are
>> ongoing at the current time.
>> 
>> NetOps is working with the vendor to resolve them.
>> 
>> We apologize for this inconvenience.
>> 
>> **********************************************************************
>> 
>> 
>> For properly configured clients, there will not be a perceptible DNS
>> outage - regardless of location (on/off Campus).
>> 
>> Clients relying on DHCP, in the worst-case scenario, may experience an
>> outage of up to four hours. This affects DHCP clients dependent upon
>> York's implementation of the service. Therefore, it'll be largely
>> on-Campus clients that will be affected most directly.
>> 
>> 
>> Please direct questions to UIT Client Services
>> (phone: 416-736-5800, email: [log in to unmask])
>> 
>> UIT Announce
>> 
>> 
>> ---------- Forwarded message ----------
>> Date: Tue, 22 Jun 2010 10:39:07 -0400 (EDT)
>> From: UIT Announce <[log in to unmask]>
>> To: [log in to unmask]
>> Subject: DNS/DHCP Service Interruptions: Sunday June 27th, 00:01 to 04:00.
>> 
>> Beginning just after midnight on Sunday June 27th, UIT will replace its
>> longstanding IP address and Domain Name System management infrastructure
>> (NetID) with a new system recently purchased from BlueCat Networks.
>> 
>> Connections from off campus to York's DNS servers and to all internal
>> DHCP servers, will experience a series of brief interruptions during the
>> change window.
>> 
>> *** Members of the York University community are advised to
>> take appropriate precautions, particularly with automated/scheduled
>> computational jobs which may normally run during this interval. ***
>> 
>> 
>> Please direct questions to UIT Client Services
>> (phone: 416-736-5800, email: [log in to unmask])
>> 
>> UIT Announce
>> 
>

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