Hello
I am delighted to see that Shelley Adams found the very recent posting
(from this morning) about the National Population Health Clearinghouse
Pilot. The announcement of these bilingual positions was sent out by
fax this afternoon to over 1000 organizations and agencies, primarily in
Ontario. As well, the announcement was posted in english and french on
the web-sites of Ontario Prevention Clearinghouse this morning with a
link to our affiliated organization that is hosting the NPHC pilot -
Innovaction. Shelley was *very* quick to find and send news out. I was
just preparing an announcement to go out in the Ontario Health Promotion
E-mail Bulletin for tomorrow!
I am copying the information about the first two positions, which are of
greatest interest to health promotion practitioners, with application
deadlines of June 3rd. The other two positions are more technical in
nature and have a later deadline (June 20th) and start date. For more
information about these positions please refer to the web-sites.
In English: http://www.innovaction.com/postinen.html
In French: http://www.innovaction.com/postinfr.html
Cheers!
Alison Stirling,
health promotion consultant
Ontario Prevention Clearinghouse
********************************************
NATIONAL POPULATION HEALTH CLEARINGHOUSE - PILOT
JOB POSTINGS
The National Population Health Clearinghouse - Operational Pilot Centre
is a federally funded project, offering a bilingual service to deliver
population health information to the general public and health
professionals in the most efficient and cost-effective manner. This
pilot project is part of an existing organization's array of services
and will use existing state-of-the-art technology to facilitate
information storage, retrieval, sharing and communications between sites
and requesters across the country. Technologies include internet, FTP,
PDF, and toll free 1-888 routing, faxback capabilities, audio and video
streaming document collaboration.
Location: downtown Toronto
The following employment opportunities are available:
Team Leader/Consultant
Information Consultant
Information Specialists
ACD (Automatic Call Distribution) Administrator/Call Centre Analyst
These positions provide an excellent chance to work in an environment
that is team based, and flexible providing staff with opportunity to
assume accountability and ownership for outcomes
Please submit applications to:
National Population Health Clearinghouse
OPC/COIP
415 Yonge Street, Suite 1200
Toronto, Ontario
M5B 2E7
Fax: 416-408-2122
Team Leader/Consultant
The Team Leader/Consultant is responsible for the ongoing planning,
financial and human resource responsibilities of the clearinghouse,
including the development, implementation, relevance and dissemination
of health resources as determined by the mission and objectives of the
National Population Health Clearinghouse.
The consulting responsibilities include helping individuals and
organizations identify strategies and resources in relation to various
health information needs.
Requirements
Proactive, self starter who displays initiative in taking on new
projects and flexibility in dealing with a rapidly changing work
environment
Experience in launching new initiatives
Excellent communication and problem solving skills
Ability to organize and disseminate information clearly and
concisely
Ability to seek out new information quickly and efficiently
Knowledge of community and consumer health issues
Experience in training, mentoring and coaching in a team setting
Previous customer service or call centre background
Ability to handle sensitive issues diplomatically and
confidentially
Experience with a networked computer system and familiarity with
electronic mail, WWW, and office productivity applications, specifically
word processing, spreadsheets and databases.
Fully bilingual - English and French - written and oral
Ability to work flexible hours on a regular basis
Responsibilities
To manage the ongoing operations of the pilot project, ensuring
goals, objectives and service standards are met
To supervise all national clearinghouse staff
To maintain and expand the health promotion network by ensuring
effective liaison between various sectors. To facilitate key
partnerships and positive working relationships
To handle in depth requests on health related issues referred by
Information Specialists and other customers
To recommend different way of disseminating information regarding
major health issues to ensure service is proactive and responsive to
callers' needs
To assist in the development and/or integration of on line resource
material on health issues
To handle calls that are escalated e.g. complaint calls or unusual
requests
To train other staff (Information Specialist) on call handling
protocols
Six month renewable contract
Salary range: $53,500 - $60,000 plus benefits
Start date: to be determined
Application deadline: June 3, 1997 at 5:00 p.m.
Information Consultant
The Information Consultant will be responsible for managing and
maintaining of information and resources for the national clearinghouse.
The consulting responsibilities include helping individuals and
organizations identify strategies and resources in relation to various
health information needs.
Requirements
Proactive, self starter who displays initiative in taking on new
projects and flexibility in dealing with a rapidly changing work
environment
Excellent communication and problem solving skills
Ability to organize and disseminate information clearly and
concisely
Ability to seek out new information quickly and efficiently
Indepth knowledge of database systems and structures
Experience in records management and cataloguing
Experience with a networked computer system and familiarity with
electronic mail, WWW, and office productivity applications, specifically
word processing, spreadsheets and databases.
Knowledge of community and consumer health issues
Previous customer service or call centre background
Ability to handle sensitive issues diplomatically and
confidentially
Fully bilingual - English and French - written and oral
Ability to work flexible hours on a regular basis
Responsibilities
To ensure the acquisition, categorization, storage and
dissemination of current, accurate and relevant information
To report resource usage and recommend resource selection and
deletion
To gather and categorize data relating to major trends in health
inquiries on a local and regional level. To recommend reporting formats
and prepare reports summarizing major issues for internal and external
use
To handle in depth health related issues referred by Information
Specialists and other customers
To assist in the development and/or integration of on line resource
material on health issues
To recommend better ways of disseminating information regarding
major health issues to ensure service is proactive and responsive to
callers' needs
Six month renewable contract
Salary range: $48,000 - $53,000 plus benefits
Start date: to be determined
Application deadline: June 3, 1997 at 5:00 p.m.
> ----------
>
> Stumbled across some interesting job postings for the NATIONAL HEALTH
> PROMOTION CLEARINGHOUSE - PILOT, apparently in TO. Since I don't know
> how
> to "attach", I'' "point" ya' in the right direction:
>
> http://www.innovaction.com/postinen.html#INFCON
>
> Shelley Adams
>
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