Between approximately 12:12 and 13:19 users were unable to login successfully and use the AirYork service. Users who had already logged in were not impacted. The outage, which is still under investigation, appears to have been caused by a problem with the load balancing service that prevented the login requests from being processed. Questions or concerns about this note, should be directed to the CNS Helpdesk in the Computing Commons, William Small Centre, (voice: 416-736-5800, email: [log in to unmask]). CNS Announce