Now available from ILR Press/Cornell University Press--
Cleaning Up: How Hospital Outsourcing Is Hurting Workers and Endangering 
Patients
by Dan Zuberi
 
 
 
Cornell University Press is pleased to announce the publication of 
Cleaning Up by Dan Zuberi under its ILR Press imprint. This book looks at 
how, to cut costs and maximize profits, hospitals in the United States and 
elsewhere are outsourcing such tasks as cleaning and food preparation to 
private contractors, exploring this issue from two perspectives: its 
impact on patient safety and its role in increasing socioeconomic 
inequality.
 
For more information about Cleaning Up, see below and visit the book?s 
page on the Cornell University Press web site: 
http://www.cornellpress.cornell.edu/book/?GCOI=80140100031650. 
 
This book is available from most booksellers or directly from Cornell 
University Press via our website and our ordering department (tel: 
1-800-666-2211). (If ordering the book directly from Cornell, use the 
promo code CAU6 at checkout or when calling to receive 25% discount off 
the paperback edition?s US$19.95 list price.) 
 
Customers in Europe should order from our U.K.-based distributor, NBN 
International (www.nbninternational.com); in Australia and New Zealand, 
please order from Footprint Books (www.footprint.com.au).
 
Cleaning Up is also available as an ebook from Amazon/Kindle, Apple iBooks
, and Kobo.
 
Sincerely,
 
Mahinder Kingra, Director of Marketing
Cornell University Press
 
 
P.S. Your e-mail address was provided by the author at the press's 
request. It will not be saved, shared, or used for any other purpose. If 
you would like to receive e-mail notifications about the publication of 
other Cornell University Press titles, please visit the ?Newsletter? page 
on our website -- http://www.cornellpress.cornell.edu/newsletters/ --and 
click the subject(s) in which you are interested.
 
 
# # # 
 
About Cleaning Up
 
To cut costs and maximize profits, hospitals in the United States and many 
other countries are outsourcing such tasks as cleaning and food 
preparation to private contractors. In Cleaning Up, the first book to 
examine this transformation in the healthcare industry, Dan Zuberi looks 
at the consequences of outsourcing from two perspectives: its impact on 
patient safety and its role in increasing socioeconomic inequality. 
Drawing on years of field research in Vancouver, Canada as well as data 
from hospitals in the U.S. and Europe, he argues that outsourcing has been 
disastrous for the cleanliness of hospitals--leading to an increased risk 
of hospital-acquired infections, a leading cause of severe illness and 
death--as well as for the effective delivery of other hospital services 
and the workers themselves. 
 
Zuberi?s interviews with the low-wage workers who keep hospitals running 
uncover claims of exposure to near-constant risk of injury and illness. 
Many report serious concerns about the quality of the work due to 
understaffing, high turnover, poor training and experience, inadequate 
cleaning supplies, and on-the-job injuries. Zuberi also presents policy 
recommendations for improving patient safety by reducing the risk of 
hospital-acquired infection and ameliorating the work conditions and 
quality of life of hospital support workers. He makes the case that 
hospital outsourcing exemplifies the trend towards ?low-road? 
service-sector jobs that threatens to undermine society?s social health, 
as well as the physical health and well-being of patients in health care 
settings globally.
 
About the Author
 
Dan Zuberi is Associate Professor of Social Policy at the University of 
Toronto. He is the author of Differences that Matter: Social Policy and 
the Working Poor in the United States and Canada, also from Cornell/ILR.
 
Praise for Hazard or Hardship
 
?In Cleaning Up, Dan Zuberi describes the alarming trend of rising 
hospital-based infection rates in North America. In compelling detail, he 
discusses the key role that hospital cleaning staff play in this problem 
and links rising rates of infection to deteriorating employment 
conditions. He shares the results of a qualitative research project he 
conducted that unveils the extreme financial difficulties many of these 
workers have experienced in the wake of the outsourcing of their jobs. He 
goes on to argue that while outsourcing may save money in the short term, 
it leads to deteriorating working conditions and living conditions for the 
cleaning staff, reduces the effectiveness of team functioning in 
hospitals, and may ultimately increase costs.?
--Christopher Paul Landrigan, MD, MPH, Harvard Medical School, Brigham and 
Women?s Hospital, and Children?s Hospital Boston
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
Mr. Mahinder Kingra | Director of Marketing
Cornell University Press | http://www.cornellpress.cornell.edu
Sage House, 512 E. State Street | Ithaca, New York 14850
T: 607-277-2338 x255 | F: 607-277-2397 | E: [log in to unmask]