In order to improve our daytime hour service, Helpdesk will now be open the following hours: The Counter (T128) will be open 8:30am to 7:45pm Monday to Friday 9:00am to 4:45pm Saturday and Sunday Phone Service (736-5800) will be available 8:00am to 7:45pm Monday to Friday 9:00am to 4:45pm Saturday and Sunday. These changes are effective immediately. Neal Stephenson