As you are no doubt aware, we have been experiencing severe problems with the mail servers for the past two days. The problems included extremely sluggish performance and dropped connections. In some cases, people were unable to display the Z-Mail for Motif windows or print to their usual printers. Most of the major problems have now been resolved and we are working to identify and assist anyone still having difficulties. Please contact the Help Desk if you encounter problems connecting to the mail servers, starting Z-Mail, or printing. We have been making a series of changes to the mail servers to distribute the load more evenly across all of the servers. That is, instead of more people on one and less on another, the objective was to have nearly the same number of people using each server. The benefit would be improved overall responsiveness. The final step towards this was implemented three days ago. Unfortunately, it had some unanticipated side effects which have now been corrected. We sincerely regret the inconvenience and disruption this has caused and we will continue to monitor the mail servers and make additional corrections as needed to maintain a stable, reliable service. --- Marshal Linfoot Phone: (416) 736-5257 x22691 Manager, UNIX Technical Support FAX: (416) 736-5701 CCS, York University E-mail: [log in to unmask]