I wonder how long it's been since the Library of Congress had to apologize
to anyone! Congratulation Kevin, and also to members of the Forum for
setting such high standards.

Best regards,
Susan Bailey




Susan Bailey
Co author
The Twain Shall Meet
<http://www.amazon.com/Twain-Shall-Meet-Granddaughter-Gabrilowitsch/dp/1499799497/ref=sr_1_1/191-7847938-3534132?ie=UTF8&qid=1415889321&sr=8-1&keywords=the+twain+shall+meet+susan+bailey>
Twain Page <https://www.facebook.com/marktwainsgranddaughter>
www.marktwainonline.com
Greenville, SC

On Mon, Dec 8, 2014 at 5:11 PM, Osterberg, Gayle <[log in to unmask]> wrote:

> The Library of Congress gratefully acknowledges the work of Kevin Mac
> Donne=
> ll and members of the Mark Twain Forum in identifying extensive problems
> in=
>  the publication =93Mark Twain=92s America.=94 Since the time this was
> brou=
> ght to our attention, the Library has been conducting a thorough review of
> =
> the book, as well as a review of our publishing processes.
>
> The Library has determined and deeply regrets that its regular and
> rigorous=
>  review protocols were not followed in the editing of this publication. We
> =
> are identifying where and how these processes broke down in this instance
> a=
> nd implementing measures to ensure an egregious lapse of this nature does
> n=
> ot occur again.
>
> We are working with the co-publisher to determine any and all potential
> ave=
> nues for rectifying this situation and will let the Mark Twain Forum know
> o=
> f the outcome.
>
> The Library of Congress takes this situation very seriously.  Again, we
> are=
>  grateful to this forum and its expertise for bringing this to our
> attentio=
> n.
>
>
> Posted by Gayle Osterberg, Director of Communications
> On behalf of The Library of Congress
>