I also had no response to an e-mail I sent from the website. However, I
later called directly to the number on the webpage and had a nice
conversation with a pleasant human being who was happy to take my order.
I went ahead and ordered a year subscription for $40, and asked that my
order start with the first Twain issue (the second Twain issue is due to
come out just about anytime). The first issue came promptly in 3 days or
so.
Patrick Ober