Ontario Association of Art Galleries
2006-2007 Professional Development Program
Presented with the contribution of the Government of Canada, Canadian 
Heritage

One-day Workshop and Online Course
Human Resources for Cultural Managers
November 20, 2006, 10 am Register by Friday November 17, 2006
Kitchener-Waterloo Art Gallery, 101 Queen Street North, Kitchener ON
Registration Fee: Members $195 / Non-Members $250 (includes cost of 
online course)
To register: www.oaag.org/programs/index.html
Developed by Suzanne Carte-Blanchenot for the Ontario Association of 
Art Galleries in collaboration with The Centre for Cultural Management, 
University of Waterloo Manageculture.com

Human Resources for Cultural Managers is aimed at mid-career arts 
professionals in management positions and addresses the need for human 
resources information and training in the arts organization.

Part One In collaboration with the University of Waterloo's The Centre 
of Cultural Management, Part One of the course requires the completion 
of an online interactive tutorial for a certificate in Conflict 
Management for Creative Organizations.

Managing Conflict in Creative Organizations
University of Waterloo Manageculture.com
www.manageculture.com
Many cultural organizations experience difficulty in meeting some of 
their goals because of internal conflict. In this course you will learn 
that, if managed properly, conflict can be a healthy and creative force 
in the organization. Sources of conflict are explored, as well 
different conflict styles. The role and guidelines for effective 
communication in managing conflict are explored in depth.

Part Two The second part of the workshop is a one-day workshop 
including peer-to-peer discussion focusing on retaining and rewarding 
staff, human resource policies, training development and managing staff 
performance.

Learning Objectives:
- Managing workplace change;
- Addressing changing positions with the staffing structure;
- Evaluating job descriptions;
- How to give critical and supportive feedback;
- Coaching and mentoring in the cultural sector;
- Performance management.

Participation in both parts of the workshop is required. This program 
can be used as a learning tool to improve communication, refine staff 
relationships and create functional job descriptions in the visual arts 
organization.

Please contact Suzanne Carte-Blanchenot, Professional Development and 
Public Programs Coordinator, OAAG, at (416) 598-0714 for more 
information.


Suzanne Carte-Blanchenot
Professional Development and Public Programs Coordinator
Ontario Association of Art Galleries
111 Peter Street, Suite 617
Toronto ON M5V 2H1
Tel: (416) 598-0714
Fax: (416) 598-4128
E-mail: [log in to unmask]
Web site: http://www.oaag.org